LEGAL REFERENCE

hp 1536 par aap ka qanuni hifazat

Ham ne aap ke account aur payout ko Pakistan ke qanoon ke under suthara kiya hai. JazzCash, Easypaisa, SadaPay aur Raast se jo raqam nikle, woh aap ke...

Qanuni niyamon se compliantTransparent withdrawal processLocal payment rails supportedAccount security verified
hp 1536 hp 1536 par aap ka qanuni hifazat

Hamari qanuni policy aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SUPPORT AUR MADD

Qanuni savaal ke liye hamara team

Live Chat Support Aap ke kisi bhi qanuni savaal ka jawab...
Email Query Box Legal matters ke liye hamara dedicated inbox tha...
Account Recovery Agar aap ka account lock ho gaya ya...
BHAROSA AUR SATHAIYAT

Hamari qanuni tayyari ka raaz

Withdrawal Audit

Har mahine hamara external audit team aap ke sab withdrawal records ko check karta hai, takay kisi ki bhi withdrawal...

Data Encryption

Aap ka banking detail aur account password 256-bit encryption mein save hote hain, bank ke jaise hi security hoti hai.

Payment Gateway Compliance

JazzCash, Easypaisa, SadaPay aur Raast ke sath hamara direct integration hai, aur un ke qanuni niyam hamam follow karte hain.

Identity Verification

Pehli baar withdrawal se pehle aap ko CNIC verify karna padta hai. Yeh Pakistan ke anti-money laundering qanoon ke liye...

Dispute Resolution

Agar koi withdrawal pending rahe ya gadbad ho, to hamara legal team 7 din mein puri inquiry karke aap ko...

Account Closure Policy

Aap ke account ko band karna bilkul aap ke hath mein hai. Ek baar band karoge, to 30 din baad...

Hamara policy vs dusre platform ka faraq

Transparent FeesHamam sab withdrawal fee aap ko checkout ke samay dikha dete hain. Koi chhupa hua charge nahi hai, na 'processing fee' na 'confirmation charge'.
No Account Lock Without NoticeAgar aap ka account suspicious activity ke liye lock ho, to ham aap ko 24 ghante pehle email de dete hain aur samjhate hain kyu lock ho raha hai.
Local Payment PreferenceJazzCash, Easypaisa, SadaPay aur Raast se withdrawal hamesha aap ke actual balance se minus hote hain, na koi conversion loss nahi.
Self-Limit OptionAap apne account par khud se spending limit laga sakte ho. Setting mein jakar limit set karo, aur baad mein change karo.
Withdrawal RollbackAgar 15 minit mein withdrawal cancel karna chaho, to aap apne account se direct withdraw button se cancel kar sakte ho.
Account Statement DownloadHar mahine ka poora statement aap ko PDF mein download kar sakte ho, jis mein sab transactions likhe hone hain.
Inactive Account Fund SafetyAgar 18 mahine tak aap ka account se kuch movement nahi hua, to ham aap ke sab paise secure vault mein rakha hota hai.

Hamari qanuni tayyari mein kya kya hai

Multi-Currency Support

Aap ka account PKR mein hai, lekin agar foreign student ho ya NRO account ho, to USD mein bhi settlement kar sakte ho withdrawal ke liye.

Instant Deposit Notification

JazzCash ya Easypaisa se deposit karte hi aap ka balance update ho jata hai. Confirmation SMS bhi mil jata hai turant.

Withdrawal Timeline Clarity

SadaPay aur Raast se withdrawal 30 minit mein khataaz ho, JazzCash aur Easypaisa se 2-4 ghante. Hamam timing aap ke profile mein likha hota hai.

Transaction History Ledger

Har transaction ka timestamp, amount aur payment method aap ke account history mein rakha hota hai. Koi bhi galati chalak sakte ho.

Refund Auto-Process

Agar koi deposit failed ho gaya, to 2 ghante mein refund aap ke original payment account mein wapas chali jati hai.

Account Freezing Rights

Aap jab chahe apne account ko freeze kar sakte ho. Freeze ke dauraan koi bhi withdrawal nahi hogi, balance safe rahe gi.

Qanuni savaal jo zaada puchche jaate hain

Agar 24 ghante se zyada ho gya, to live chat mein contact karo. Hamara team turant transaction ko track karke aap ke payment provider se contact karega. SadaPay ya Raast pending ho, to usually 1-2 ghante aur wait karna padta hai.

Nahi, bilkul nahi. JazzCash ya Easypaisa phone mein ho to bas wohi kaafi hai. Raast aur SadaPay ke liye CNIC verify hona padta hai, lekin bank account link karna optional hai.

CNIC verify hona zaroori hai. Agar issue ho to settings mein 'Identity Verification' pe click karo aur naya photo bhejo. 24 ghante mein review hogi. Agar reject ho to support se madd le.

Email check karo — hamam usually lock ka reason likha hote hain. Agar suspicious activity likha hai, to photo ID aur phone proof bhejet chat se. 48 ghante mein unlock ho jayega.

Tax aap ka apna responsibility hai — hamam sab withdrawal transparent rakhte hain. Agar aap ne saal mein 1 lakh se zyada nikala, to aap ke liye return file karna padega. Hamam sirf transaction dekh kar nahi sochte tax ke baare mein.

Account band se pehle har ek paise withdraw kar lo. Agar balance bacha rahe, to 30 din aur wait kar — baad mein permanent delete ho jayega. Closure ke baad refund nahi milta.

Nahi, Raast sirf domestic PKR transfers karta hai. Agar international transfer chaiye, to USD mein withdrawal karo, lekin hamam sirf Pakistan ke supported banks ko allow karte hain.